The Handbook provides a pragmatic step by step guidance to explore and apply the social  metrics in your first case studies. It contains plenty of guidance in the data collection, hotspot identification, circular economy and impact assessment.

The Social Topic Report is the companion of the Handbook. It provides the definitions of 25 social topics, the reference scales and performance indicators. It is updated in April 2022; with more links to relevant standards and clarifications and examples. 

Our Core Partners are implementing the social metrics in their organisations supported by efficient procedures. The Implementation Guide shows how this can be done, based on the journeys our Core Partners are making currently.

The Methodology is based on the recognition that companies can not only impact social wellbeing, but are also dependent on it. The social topics are selected based on this understanding of mutual dependency between an organisation, its workers, the local communities, the small-scale entrepreneurs and of course their customers.

The Social Topics report with all the definitions and scales

The Social Topic Report contains the definitions, reference scales and performance indicators for all social topics for the four stakeholder groups. It also contains many links to important data sources for each topic.

In 2020 all social topics where reviewed and better linkages were made with international standards and guidelines. This also resulted in a new set-up of the reference scales with clear guidance on how you can develop from an unacceptable situation to the development of positive impact and therefore a contribution to shared value.

Below an example is given on how the scale for Occupational Health and Safety for workers is defined in the Social Topics report. The first column contains the scale levels; the second contains the description of the level and the third provides the performance indicators. These are generally described as true/false. Data collection is done on the performance indicator level; not that only one Performance indicator needs to be assessed. The introduction of the report provides some further instructions. For a deeper understanding of how the scales have been developed we refer to chapter 4 of the Methodology Report.


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